Benefit Tracker Registration Form

First Name
Last Name
E-mail address:
Office's Tax ID# (TIN):
(do not use dash marks or any other punctuation)
User ID requested:
Password requested:
Password Rules
  • Are between 6 and 15 characters.
  • Have a mix of numbers and letters.
  • Contain no special characters.
  • Are case sensitive.
  • Are not previous passwords.
Mother's maiden name:
(used for identification if password is forgotten)

I agree to abide by the Terms of Use for The ODS Companies website.

Please allow up to 3 business days for user account authorization. An Electronic Services Agreement (pdf) must be on file for your office before access can be authorized. If this is a new office registering, your account may be deleted in 30 days if we have not received the required Service Agreement. Please call to verify if this is on file.

 

ODS Health Plans - Enterprise Benefit Tracker - External Error
 
    

We are sorry, we are currently unable to process your request because:

  • com.ods.sec.systemFault

Contact ODS Customer Service for further assistance. You may also e-mail the Enterprise Benefit Tracker Administrator regarding this error. Refer to the above error description in your message.

Error Page Exception

SRVE0260E: The server cannot use the error page specified for your application to handle the Original Exception printed below.


Original Exception:

Error Message: java.lang.SecurityException: com.ods.sec.systemFault
Error Code: 500
Target Servlet:
Error Stack:
java.lang.SecurityException: com.ods.sec.systemFault
     at com.ods.dct.client.bh.DynamicContentToolServiceBusinessHandler.getApplicationContent(DynamicContentToolServiceBusinessHandler.java:143)
     at com.ods.taglib.dct.DctCache.loadCache(DctCache.java:67)
     at com.ods.taglib.dct.DCTDynamicContent.loadCache(DCTDynamicContent.java:110)
     at com.ods.taglib.dct.DCTDynamicContent.refreshCache(DCTDynamicContent.java:96)
     at com.ods.taglib.dct.DCTDynamicContent.getItemContent(DCTDynamicContent.java:74)
     at com.ods.taglib.dct.OutTag.doStartTag(OutTag.java:26)
     at com.ibm._jsp._footer._jspx_meth_dct_out_0(_footer.java:222)
     at com.ibm._jsp._footer._jspService(_footer.java:165)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1694)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1635)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:113)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:80)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:965)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:508)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:121)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:262)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:732)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1006)
     at com.ibm._jsp._registerNewUser._jspService(_registerNewUser.java:226)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1694)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1635)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:149)
     at com.moda.ebt.servlet.filter.SessionFilter.doFilter(SessionFilter.java:82)
     at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:125)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:80)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:965)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:508)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:121)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:262)
     at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3994)
     at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)
     at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:945)
     at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
     at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:191)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:454)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:516)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:307)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:278)
     at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
     at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
     at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
     at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
     at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
     at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
     at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
     at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
     at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
     at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1662)
     Caused by: WSWS3499W: Redirected new location: http://wasapp1prd/DynamicContentToolService/services/DynamicContentToolServiceSOAP
     at com.ibm.ws.webservices.engine.xmlsoap.builders.WebServicesFaultProcessor.createFault(WebServicesFaultProcessor.java:419)
     at com.ibm.ws.webservices.engine.xmlsoap.SOAPFault.getFault(SOAPFault.java:863)
     at com.ibm.ws.webservices.engine.SOAPPart.getFault(SOAPPart.java:1157)
     at com.ibm.ws.webservices.engine.SOAPPart.getFault(SOAPPart.java:778)
     at com.ibm.ws.webservices.engine.Message.getFault(Message.java:1060)
     at com.ibm.ws.webservices.engine.Message.ifFaultThrowSelf(Message.java:1040)
     at com.ibm.ws.webservices.engine.client.Connection.invokeEngine(Connection.java:989)
     at com.ibm.ws.webservices.engine.client.Connection.invoke(Connection.java:761)
     at com.ibm.ws.webservices.engine.client.Connection.invoke(Connection.java:701)
     at com.ibm.ws.webservices.engine.client.Connection.invoke(Connection.java:517)
     at com.ibm.ws.webservices.engine.client.Stub$Invoke.invoke(Stub.java:1109)
     at com.ods.dct.client.DynamicContentToolServiceSOAPStub.getApplicationContent(DynamicContentToolServiceSOAPStub.java:274)
     at com.ods.dct.client.bh.DynamicContentToolServiceBusinessHandler.getApplicationContent(DynamicContentToolServiceBusinessHandler.java:132)
     ... 57 more
    


Error Page Exception:

Error Message: java.lang.SecurityException: com.ods.sec.systemFault
Error Code: 0
Target Servlet:
Error Stack:
java.lang.SecurityException: com.ods.sec.systemFault
     at com.ods.dct.client.bh.DynamicContentToolServiceBusinessHandler.getApplicationContent(DynamicContentToolServiceBusinessHandler.java:143)
     at com.ods.taglib.dct.DctCache.loadCache(DctCache.java:67)
     at com.ods.taglib.dct.DCTDynamicContent.loadCache(DCTDynamicContent.java:110)
     at com.ods.taglib.dct.DCTDynamicContent.refreshCache(DCTDynamicContent.java:96)
     at com.ods.taglib.dct.DCTDynamicContent.getItemContent(DCTDynamicContent.java:74)
     at com.ods.taglib.dct.OutTag.doStartTag(OutTag.java:26)
     at com.ibm._jsp._footer._jspx_meth_dct_out_0(_footer.java:222)
     at com.ibm._jsp._footer._jspService(_footer.java:165)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1694)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1635)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:113)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:80)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:965)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:508)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:121)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:262)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:732)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1006)
     at com.ibm._jsp._fatalErrorExternal._jspService(_fatalErrorExternal.java:142)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1694)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1635)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:113)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:80)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:965)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:508)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:121)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:262)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:732)
     at com.ibm.ws.webcontainer.webapp.WebApp.sendError(WebApp.java:3418)
     at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:744)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045)
     at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1006)
     at com.ibm._jsp._registerNewUser._jspService(_registerNewUser.java:226)
     at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1694)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1635)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:149)
     at com.moda.ebt.servlet.filter.SessionFilter.doFilter(SessionFilter.java:82)
     at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:125)
     at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:80)
     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:965)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:508)
     at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181)
     at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:121)
     at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:262)
     at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3994)
     at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)
     at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:945)
     at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
     at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:191)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:454)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:516)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:307)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:278)
     at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
     at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
     at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
     at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
     at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
     at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
     at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
     at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
     at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
     at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1662)
     Caused by: WSWS3499W: Redirected new location: http://wasapp1prd/DynamicContentToolService/services/DynamicContentToolServiceSOAP
     at com.ibm.ws.webservices.engine.xmlsoap.builders.WebServicesFaultProcessor.createFault(WebServicesFaultProcessor.java:419)
     at com.ibm.ws.webservices.engine.xmlsoap.SOAPFault.getFault(SOAPFault.java:863)
     at com.ibm.ws.webservices.engine.SOAPPart.getFault(SOAPPart.java:1157)
     at com.ibm.ws.webservices.engine.SOAPPart.getFault(SOAPPart.java:778)
     at com.ibm.ws.webservices.engine.Message.getFault(Message.java:1060)
     at com.ibm.ws.webservices.engine.Message.ifFaultThrowSelf(Message.java:1040)
     at com.ibm.ws.webservices.engine.client.Connection.invokeEngine(Connection.java:989)
     at com.ibm.ws.webservices.engine.client.Connection.invoke(Connection.java:761)
     at com.ibm.ws.webservices.engine.client.Connection.invoke(Connection.java:701)
     at com.ibm.ws.webservices.engine.client.Connection.invoke(Connection.java:517)
     at com.ibm.ws.webservices.engine.client.Stub$Invoke.invoke(Stub.java:1109)
     at com.ods.dct.client.DynamicContentToolServiceSOAPStub.getApplicationContent(DynamicContentToolServiceSOAPStub.java:274)
     at com.ods.dct.client.bh.DynamicContentToolServiceBusinessHandler.getApplicationContent(DynamicContentToolServiceBusinessHandler.java:132)
     ... 75 more